Effective Service Delivery

Varieties of Governance: Effective Public Service Delivery

Introduction The word governance comes from the Greek word 'kubernan' which means to stir. The modern definition includes state and political institutions, their checks and balances, the rule of law and the delivery systems for the provision of public services as a core activity of the state. The GDN Global Research Project titled Varieties of Governance: Effective Public Service Delivery explo...

How to Reach Effective Health Service Delivery?

This means that health care need to get back to a more holistic view on what care is. It also includes more co-production [1], not only between care givers and their patient, but also between different caregivers across organizational boundaries. The biggest challenge to health care and social services today is how to produce the best and most effective and efficient care to all people in need....

Decentralized Governance for Democracy, Peace, Development and Effective Service Delivery

A Model-based Approach for Effective Service Delivery

With the emergence of X-as-a-Service (e.g., software as a service, platform as a service, and infrastructure as a service), QoS (quality of service) delivery is becoming increasingly important as users are becoming more and more demanding on good or better services. Traditional service delivery mainly focuses on function or information provisioning, and leaves behind service quality. In this pa...

Assistive Technology: Use and Service Delivery

As individuals with long-term disabilities and other older adults face declines in health and function, there is a greater need for assistive technology (AT) or assistive devices and environmental interventions (EI) to help them maintain their independence and community participation. These aids can help older adults and individuals with disabilities function in work, home, recreational, and ot...